After two faulty remarkable2 tablets, my exciting is fading very quickly - by GambleResponsibly with 0 comments
So I have just received my warranty replacement tablet few hours ago, loaded up the latest software and account then tested. I would say it is worse than the one I sent in for repair.
1st Tablet - batch RM110-129
2nd tablet - batch RM110-131
Examples of issues:
- Screen randomly triggered by pen about 5-10mm away from the screen
- “2 fingers down from top” command is inconsistent and randomly opens pages
- navigating the pages randomly opens other pages in separate files
Starting to get over this. It’s not a cheap product and I wanted to pay a decent price for something that is reliable and easy to use, quite the opposite of my current experience. Sent an example video to the support team to advise what to do next but can only assume the usual “try reset and factory reset” will be the response. Will keep those interested in the loop as I find out what’s next.